Creating healthier employees, and a healthier bottom line.

When the Issaquah School District first became a Propel client, the entire team sat down together to discuss priorities, review the district’s recent claims history, and develop strategies to reduce costs without affecting overall program offerings and effectiveness. During this exploration phase, Propel’s in-house underwriting unit noticed the district had been encountering an increase in premiums for all employees. As the Propel team continued examining claims data, it was discovered that, in some cases, district employees were opting to see a medical professional for conditions that could be addressed through alternative treatments and a new carrier for the Employee Assistance Plan (EAP).

Propel implemented an improved EAP for the district that gave employees access to more meaningful services. Just as importantly, the Propel experts improved communication with employees to ensure they knew about the valuable services available to them. Face-to-face meetings, online newsletters, and other communication were effective in getting the message out. Additionally, Propel implemented online tools and services that gave employees easy access to their benefits.