Finding solutions where others hadn’t.

Fiercely determined, Propel experts find the coverage a client needs to stay viable.

The RAFN Company is a Northwest leader with a 25-year history and a portfolio of successful business units — including commercial, design build, multi-family housing and construction management. When insurance companies withdrew from writing contractors who worked on residential projects a number of years ago, RAFN found itself in a critical situation involving a significant part of the company's business.

Without this important coverage, the company faced the grim possibility of having to change the organization considerably.

Knowing Propel’s reputation as a fierce advocate for their clients, The RAFN Company met with the experts to see if they could help. “They did an absolutely remarkable job at coming up with the coverage we had to have,” said Kim Bottles, RAFN Company CFO. “I’ve found that the team there is consistently very creative, and they consistently don’t take no for an answer.”

Restoring their residential coverage stabilized operations at the RAFN Company — and has enabled them to remain competitive. Looking forward, CFO Kim Bottles knows they’ve chosen the right partner in Propel. “They act as full partners, so we know they’re looking out for us. It means we don’t have to spend a lot of time thinking about bonding and insurance because we can feel very comfortable that they’ll be very responsive and look out for us and give us warnings when things are coming. They’re just very, very good at being our advocate in those areas.”